Beginner in ServiceNow, Need Guidance
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02-11-2025 12:01 PM
Hello ServiceNow Community!
Just wrapped up my Welcome to ServiceNow Certification, and now I'm eager to delve deeper in ServiceNow extensive capabilities across all modules.
If you've got any top-notch resources, certifications, or handy tips to share, I'm all ears! 📚💡 And if you're also on the ServiceNow learning journey, let's link up and progress together!
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02-16-2025 11:39 PM
Hey there! Congratulations on completing your "Welcome to ServiceNow" certification – that's a fantastic first step.
ServiceNow has a ton of resources that can help you as you explore deeper into the platform:
ServiceNow Community: The ServiceNow Community is an excellent place to learn and network. It’s packed with discussions, articles, and answers to common questions. Don’t hesitate to ask questions or share your experiences!
ServiceNow Learning: The ServiceNow Learning Portal is your go-to for structured courses. They offer certifications and learning paths in various modules, including ITSM, ITOM, HR Service Delivery, and more. They also have courses for beginners to advanced users.
Certification Paths: If you’re looking to further your certification journey, here are a few suggestions:
Certified System Administrator (CSA): Ideal for those aiming to solidify their admin skills.
Certified Implementation Specialist (CIS): A more specialized certification based on different ServiceNow modules (ITSM, ITOM, HRSD, etc.).
Certified Application Developer (CAD): If you're into customizing and developing on the platform.
YouTube Channels: There are some amazing channels that post tutorials and walkthroughs of key features.
ServiceNow Docs: The official documentation is key. It provides in-depth, up-to-date guides on all features and modules.
Hands-On Practice: Make use of a personal developer instance. The ServiceNow Developer Program (developer.servicenow.com) offers a free instance that you can use to practice your skills.
Tips for Progressing:
Explore modules beyond ITSM, like ITOM, Security Incident Response, and others, to expand your knowledge.
Don’t rush the learning process. It’s a vast platform, so it’s better to focus deeply on one module and master it before moving to the next.
Join ServiceNow meetups and webinars to learn from others and stay updated.
Would love to connect and share progress if you're diving into any specific modules. Keep up the momentum, and happy learning!
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