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08-05-2025 09:40 AM
I created a new business service in test however it is not being logged in my update set anywhere. Are business services not tracked in update sets? Would I just remake that bit in production and only retrieve my sets for my workflows and order guides?
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08-05-2025 10:04 AM - edited 08-05-2025 10:07 AM
Hi @mgomez29 ,
only the tables with "update_synch " attribute set to true will be captured in the update set
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535262
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656394
Business services are considered as data and the attributes update_synch is not add to that table
to add that record to the update set you can run below code
var recGr = new GlideRecord("your table name"); //add your table name
if (recGr.get('sysid of your record')) { //add sysid of the record
var updManager = new GlideUpdateManager2();
updManager.saveRecord(gr);
}
or you can take the xml of the record and import it to target instance
you can use this Add TO update set project
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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08-05-2025 10:04 AM - edited 08-05-2025 10:07 AM
Hi @mgomez29 ,
only the tables with "update_synch " attribute set to true will be captured in the update set
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535262
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656394
Business services are considered as data and the attributes update_synch is not add to that table
to add that record to the update set you can run below code
var recGr = new GlideRecord("your table name"); //add your table name
if (recGr.get('sysid of your record')) { //add sysid of the record
var updManager = new GlideUpdateManager2();
updManager.saveRecord(gr);
}
or you can take the xml of the record and import it to target instance
you can use this Add TO update set project
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya