can't access PDI

HS7
Giga Guru

When I access the PDI environment, I am redirected to this page. Is there a solution?

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1 ACCEPTED SOLUTION

HS7
Giga Guru

Refreshing the instance solved the problem.

View solution in original post

3 REPLIES 3

Nikhil Bajaj9
Giga Sage

Hi @HS7 .

 

It is happening as ServiceNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Work Around: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

 

 

NikhilBajaj9_0-1753949465929.png

 

NikhilBajaj9_1-1753949465945.png

 

 

Regards,

Nikhil Bajaj

 

 

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Bhimashankar H
Mega Sage

Hi @HS7 ,

 

Please check now or after some time, I was also getting same error, but now I can easily access my PDI.

First log in to developer.servicenow.com from there launch your PDI.

 

This is known issue, most of the users are facing, it will be fixed, just you need to wait.

 

Thanks,
Bhimashankar H

 

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HS7
Giga Guru

Refreshing the instance solved the problem.