CSA is transferring to AI system administrator?

SubrataA
Tera Contributor

3 weeks ago

CSA is transferring to AI system administrator?

I was preparing for the CSA exam, and I have a business development background, a non-IT background. I completed the ServiceNow System Administrator Fundamental course here in ServiceNow University. I got a basic idea. Now I'm confused: is this CSA changed with AI System Administrator?

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GlideFather
Tera Patron

3 weeks ago

ahoy @SubrataA,

 

it's an evolution of pretty much the same as new features (AI) are being added.

 

CSA is a certified implementation administrator and it refers to an exam to pass while the AI admin might be understood more as a role with some expected responsibilites and skills.

 

For more details about it, go to and enrol to the AI System Administrator Career Journey, there are 3 levels - associate, professional and expert, you can combine between the levels and each with curated suggestion for you what skills to adopt and courses to take.

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Tanushree Maiti
Tera Patron

2 weeks ago

No . Servicneow has introduced AI System Administrator Career Journey  which is packaged by couple of Servicenow AI courses.

It has 3 stages: Associate AI Administrator ->Professional AI Administrator->Expert AI Administrator

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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