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CSA is transferring to AI system administrator?

SubrataA
Tera Contributor

‎05-28-2026 08:40 AM

CSA is transferring to AI system administrator?

I was preparing for the CSA exam, and I have a business development background, a non-IT background. I completed the ServiceNow System Administrator Fundamental course here in ServiceNow University. I got a basic idea. Now I'm confused: is this CSA changed with AI System Administrator?

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Tanushree Maiti
Tera Patron
In response to SubrataA

2 weeks ago

Hi @SubrataA 

 

Yes, First Complete the  CSA certification. Then focus on learning AI which is pertained with CSA .

 

Good Luck!

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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