Data Masking Options for Offshore Access in ServiceNow DEV Instance

attanhes
Tera Guru

Could you please advise if there is any way to mask data within tables in our ServiceNow DEV instance?

We are currently running a project that requires granting offshore users access to the DEV instance to carry out development.

Our primary concern is ensuring sensitive data is not exposed while still allowing offshore teams the necessary access to perform their development tasks.

 

Eg:-
Internal incident, change, and problem records
Contract records
knowledge articles
Attachments

 

2 REPLIES 2

Shivalika
Mega Sage

Hello @attanhes 

 

It is the concept of Domains - where in the same instance, some group of users will be able to see few things and not others, basically segregation of data. 

 

https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/company-and-domain...

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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attanhes
Tera Guru

I’ve figured out a solution, cloning only the configuration (without any sensitive data) to one of our instances to run the project make this work.