Data Privacy and Field Encryption in Service Catalog

rpappu
Tera Contributor

Hi All,

 

I'm looking to implement Data Privacy and/or Field Encryption. I see that a bunch of users put sensitive data in the service catalog RITMs. How do I implement masking there as the variables are not fields but records. Secondly, would applying on all the variables cause any performance impact as the number of RITMs grow.

3 REPLIES 3

Mark Manders
Mega Patron

'you see that a bunch of users put sensitive data in the ritms'. Is this what they are supposed to do, or should you just place a warning that they shouldn't do that?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Tanushree Maiti
Kilo Sage

See if this SN Documentation assists you.

Mobile pop-ups • Zurich Mobile Configuration and Navigation • Docs | ServiceNow

Create • Zurich Mobile Configuration and Navigation • Docs | ServiceNow

Please mark this response as Helpful and hit Like if it assisted you with your question.
Regards,
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Hi Tanushree,

 

I'm after Data Privacy and Field Encryption in RITMs i.e. anonymizing sensitive data and/or encrypting them. The links you've sent is about Mobile popup configuration. Doesn't help. Sorry.