Email validation failed: Table record ID doesn't exist or ACL restricts retrieval: incident sys_id

ramchandra
Tera Contributor

hi 

The send Email action not working in flow designer when the triggered record other than incident table . when given incident table as a triggered record it working fine. but i will taken other tables like problem, service catalog item the send email action showing error . for reference attaching the screenshot below

ramchandra_0-1738818178134.png

 

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