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Error while adding variable sets on Catalog

effoya
Giga Contributor

I'm trying to add variable sets from the collection, I'm getting below error but same catalog has similar variable set on my dev instance.

 

There is 1 other variable(s) with name 'start_date' associated with the variable set 'user_static_ip_address_new_user', which is linked to the catalog item 'New User Network Access', which includes variable set 'internal_external_network_access_new_user'

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@effoya 

somewhat confusing.

share screenshots of what you are trying to do.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sujit Jadhav
Tera Guru

Hello @effoya ,

can you please elaborate more in detail, it's confusing to understand.

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You,

Sujit Jadhav




AndersBGS
Tera Patron
Tera Patron

Hi @effoya ,

 

You will encounter the error if you have a variable on the catalog item which is named the same as a variable in the variable set that you're trying to add. you need to ensure that all the variables on the specified catalog item has a unique name. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/