Error While Updating ServiceNow Resume – Social Links Issue

MeghaP · ‎03-18-2025

I am trying to update my ServiceNow resume, but for some reason, I am getting an error under the "Social Links" section saying, "Your custom URL must contain 5-120 letters or numbers. Please do not use spaces, symbols, or special characters."

I have not updated or removed the ServiceNow resume link. Does anyone know what I am doing wrong?

Screenshot 2025-03-18 122952.png

jorgemateuv · ‎11-11-2025

If I remember correctly, apparently with my URL link the issue was that a big G was being misread by the system as a space or special character. I dont know why that would have prevented to save but I removed the capital letter as instructed and it worked.. hope this helps 🙂

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thiagofeldn · ‎06-13-2025

Também estou com o mesmo erro, alguma solução?

gabriel7453 · ‎07-04-2025

I have the same error and I can't solve it.

jorgemateuv · ‎08-03-2025

same issue: https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources/filling-out-...

JAGDISHP · ‎08-28-2025

Has anyone found resolution to this? it is still broken.

jmoegling725960 · ‎10-02-2025

Still looking for a solution....can't currently edit my resume...anyone have a solution?