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Getting emails but no subscriptions

epimeth
Tera Contributor

Hi guys!  The ServiceNow support page just sends me to a loop of "not authorized" so I seem to have no choice but to hope someone from SN actually looks here...

 

I am getting daily ServiceNow Community emails but I am *not subscribed to anything*.  I want them to stop, but there is nothing in my profile that I can disable to stop them from coming!

9 REPLIES 9

Hi @epimeth ,
Please try this: 


Go to your profile and click on "My Subscriptions"
Under "My Subscriptions" -> Notification Settings -> Turn of all email notification 

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Thanks,
Prerna

 

This is a document about managing my users' subscriptions.  I am looking to manage *my* subscriptions, but the page that is *supposed* to show me them is *blank* save for this thread.

epimeth
Tera Contributor

Again.  I do *not* want to disable notifications.  I want to stop getting emails from some hidden subscription somewhere in the system!  This is clearly a bug of some sort .

 

Again:  The email says "You are receiving this because you are subscribed" but the *only* subscription I have is to *this thread*

epimeth
Tera Contributor

People, PLEASE!  Can someone contact *real* support on my behalf?  This is absurd!  I get daily emails for something *I am not subscribed to*.  What if I was one of your clients?