Getting emails but no subscriptions
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08-25-2026 04:19 PM
Hi guys! The ServiceNow support page just sends me to a loop of "not authorized" so I seem to have no choice but to hope someone from SN actually looks here...
I am getting daily ServiceNow Community emails but I am *not subscribed to anything*. I want them to stop, but there is nothing in my profile that I can disable to stop them from coming!
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a month ago
Hi @epimeth ,
Please try this:
Go to your profile and click on "My Subscriptions"
Under "My Subscriptions" -> Notification Settings -> Turn of all email notification
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If my response solves your query, please mark it as helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna
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a month ago
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Monday
This is a document about managing my users' subscriptions. I am looking to manage *my* subscriptions, but the page that is *supposed* to show me them is *blank* save for this thread.
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4 weeks ago
Again. I do *not* want to disable notifications. I want to stop getting emails from some hidden subscription somewhere in the system! This is clearly a bug of some sort .
Again: The email says "You are receiving this because you are subscribed" but the *only* subscription I have is to *this thread*
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Monday
People, PLEASE! Can someone contact *real* support on my behalf? This is absurd! I get daily emails for something *I am not subscribed to*. What if I was one of your clients?
