Our company plans to develop and distribute a service now app on the ServiceNow public store geared towards the Customer Service Management (CSM/FSM) product. We’ve submitted our application to join the Build Technology Partner program (as of last Friday), which is in review, but we’re realizing now apparently CSM is only supported in a Vendor Instance and receiving a Vendor Instance is tied to admission into the Partner Program upon review completion. First off, is that understanding correct? And if it is, does anyone know alternative means of procuring a Vendor Instance, or an alternative way to get simulated incident/ticket data like would be in CSM, in a PDI, so that development is not blocked on this?
Also, does anyone know how long it typically takes the partner operations team to review and approve applications?
