User is trying to assign the tickets to their team in mobile.
User is trying to assign the tickets to their team in mobile. 'Assigned to' field, the popup list does not contain any user names. How to rectify this. For admins its working fine.
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ServiceNow Knowledgeライブラリへのログイン
https://accounts.inkling.com/login?siteSlug=servicenowユーザー名とPWがわからなくなりました。アカウント管理者はどちらになりますか？%MCさん
How to check if application already exists in CMDB.
I was trying to check if the application already exists in cmdb_ci_appl table. So i have written below mentioned client script on change of New asset name variable which is single line text. function onChange(control, oldValue, newValue, isLoading) {...
Resolved! license rights
HIIs thiss allowed to use names of system artifacts/components for documenting things at work?Are there some copy rights or license restriction?
Reference Discovery Schedule Field on Configuration Item table
Hello Friends, I want to create a custom reference field on CI Table. the reference is expected to be Discovery schedule number. However while setting up reference table, i am not able to find Discovery Schedule table. Any hints?
Post button under worknotes is not working on summary tab in major incident workbench
The requirement is working fine when I added some comments and work notes from the major incident side and click the post button, this adding the updates in the activities section as I have configured to capture all the fields in the activities using...
Resource Plans Show Time Sheet Portal, but not in Time Sheet Form View
Hi, at our organization, we have created operational resource plans for groups of users, but the RP is not automatically linking to time cards for ENHC tasks. The proposed workaround is manually link the operational RP to each ENHC time card, but tha...
How to unsubscribe from academy events
How to unsubscribe from academy events?
ServiceNow Global Search through ATF is not working unable to view Results
ServiceNow- Global Search is not working with Test - click component: Text<span>: view results; Page area: primary > extra option > View results’- view results not working, please advise .
Resolved! How do you write script to add Approvers under a catalog task?
Hi team, On submit, I want to modify the script to add 'Approvers' when automatically creating a Catalog Task. I currently have this code: var app = new GlideRecord('sysapproval_approver'); app.initialize(); app.approver = '[sys_id]'; app.insert...
PA Micro certification Widget and dashboardh
Hi Community.I have issues with the PA, and I would like know if some else had this issues.I have 3 issues: 1. I follow the instructions about time series in specific part of new incidents (by priority and by category) but the exam still pending. 2. ...
How to attach CSV file from notification email script via scheduled report?
Hi all, I created a notification email script (code below), I would like to export the result to an excel file (csv or xlsx), then I would like to send the result (excel) via scheduled report? if is not possible, is there another way?Thanks in advanc...
Connect ServiceNow to SAP HANA by JDBC using Mid Server
Hi all, We try to connect ServiceNow to HANA database through JDBC using Mid Server but when we execute the "Test Load 20 Records" of the data source we always received the same error after 300 seconds. In the ECC Queue we have this error: Did not g...
Not able to comment or post question in RiseUp with ServiceNow forum
Hi All, Good Day! Today I observed that I am not able to comment or post on RiseUp with ServiceNow forum. Everything seems locked.It reads "Sorry, either you cannot reply to this question or you have not verified your email address by clicking on the...
How can I create a report from customer_account table that lists items from the related lists ?
Hi all On the Related Lists on the customer_account form there are tabs for cases, changes, circuits etc. I'm trying to build a report (ideally a pivot table) where I can see that Account number 1 has 0 cases 2 Circuits and 1 change ..... or that Acc...