Hi All, How to send automated respond to sender if notification email is not delivered to caller. then one respond Email should trigger like "the email is not delivered". Please suggest how this can be done. Thanks in advance.
Hi Gurus, I am working on SNOW API integrations. In the past months, the REST API works well, but the API starts returning below error yesterdary:HTTPSConnectionPool(host='dev{instance}.service-now.com', port=443): Max retries exceeded with url: /api...
Context:I have to email the customer when his story state changes, the story is created from a record producer, I look for a field in the table rm_story if there is something that relates to the producer but I did not found anything. Let me know if ...
So I just posted a question about duplicating tickets. When I went to add labels, I get in bold red letters: "The following labels are not available here: duplicate, ticket, common, frequent, tasks" Since when do you dictate labels/ tags. Should the ...
I see lots and lots of posts from community members trying to be helpful. But I have yet to find a straight answer to this question: At a previous employer, when I had a frequent task, I would pull up a ticket and duplicate/copy it. That feature seem...
Receiving the following error when I attempt to access my instance. Was using the instance as recently as 4:00pm EST yesterday 01/13/2025.
Hello!I'm having problems with the planning console. The project name is not showing up in the first line or in the filter.Has anyone had this problem or does anyone know how to solve it?Thank you.
Hi Everyone,I have made a Schedule page to display Releases [rm_release], Changes [change_request], and Freeze periods [cmn_schedule] in one single calendar. There is no relationship between the task table, which rm_release and change_request are ex...
Two Questions:1. Can we write to a custom table instead of the asmt_metric_result global table. It seems that you cannot extend the global "asmt_" tables and there are ACL roles(survey_admin, survey_reader, survey_creator)which allows anyone with tho...
I have been having issues with 2 PDI instances since 11th Jan 2025 . Does anyone know how long is this suppose to last.
Hi I just wanted to clarify, back in 2022 we made a suggestion for the ServiceNow Knowledge Article Feedback option to be available in the ServiceNow Platform as well as just on the portal. Ive had a look and can not find anything to suggest that thi...
What is the earnings of ServiceNow through all the Certifications it has monetized?
Hello Members, I have started my journey in ServiceNow from last year. I am learning it on my own using using resources like Youtube, ServiceNow Learning and Learning Plans. Can you please help me with different small projects and scenarios that can...
Hi everyone, Somehow I have ended up with multiple Community Profiles. Does anyone know who to contact to get them merged into 1 profile?
Hello, We currently have a manual process in service now that I have been told is not possible to automate. I receive a spreadsheet of problems for the companies I support. I then extract the relevant data, paste into SmartSheet to make it look prett...
