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How to display all KB articles by default, ignoring user session language?

IvanAndresR
Tera Contributor

3 weeks ago

Hi everyone,

 

I have a requirement to display all Knowledge Base articles by default, regardless of the user's session language (e.g., Spanish users need to automatically see English articles without having to manually change the session language). 

 

I've already enabled glide.knowman.enable_multi_language_search but I didn't see any changes. 

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @IvanAndresR 

 

Go through this KB2080419 View knowledge articles in various languages all together in the KB portal 

 

You might check this one as well KB0696617 Knowledge article in a specific language is displayed regardless the language selected fro... 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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