When downloading the cache for offline mode, I can only retrieve up to a maximum of 1,000 users from the sys_user table. I have many more active users than this limitation. I'm looking for guidance on creating an offline fetch script under input attributes for assigned to in my create interaction function. I need to dynamically fetch the logged in user's sys ID (gs.getUserID() and return results of any records on the user table who share the same location.
I will apply this same logic to any sys_user reference field for incidents and interactions. Thanks for the help!
Configuring Now Agent
