Hi everyone,
I’m trying to set the Reply-To field in a targeted communication email template (not the email client template).
Earlier, the reply-to was set to support@servicenow.com, but I want to change it to noreply@servicenow.com.
I’ve written the following notification email script:
add_reply_to_field:- email.setReplyTo('noreply@servicenow.com');
And I’m calling it in the Message HTML of email template like this:
${mail_script:add_reply_to_field}
But it doesn’t seem to be working. Has anyone done this successfully or know what I might be missing?
Thanks in advance
