I have to withdraw my claimed learning credit

[ZitaH]

Hello,

I claimed learning credits but now my company said it was for someone else. Now I have to withdraw it.

Can someone tell me how can I do it?

Thank you!

[Bhuvan · Accepted solution]

@ZitaH 

Create a Now Learning support case and the team can help with your request

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

They typically respond on same day and would help with your query.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan · Accepted solution]

@ZitaH 

Create a Now Learning support case and the team can help with your request

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

They typically respond on same day and would help with your query.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan · Accepted solution]

@ZitaH 

You can also try to follow below knowledge article to check if you can cancel from your end

https://learning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/canc...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[ZitaH]

Hello Bhuvan,

thanks for the quick reply. I opened a case as you recommended.

Thanks again!

Have a great one!

Regards,

Zita

[Bhuvan]

@ZitaH 

Glad to know it helped !

Thanks,

Bhuvan