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I need to activate in workspace - escalate case in retail store case inquiry

jaiho_rai
Kilo Sage

2 hours ago

Hi Team,

 

In CSM workpsace I need to add UI action - Escalate case , which have retails case inquiry application RSI record I need to add escalate case button , How i can achieve this in workspace

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Ankur Bawiskar
Tera Patron

2 hours ago

@jaiho_rai 

what did you start with and where are you stuck?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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