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Unable to see the 'Add to Visual Task Board' in 'Actions on selected rows'. Please refer the attachm

AsawariG
Mega Contributor

Hello all, 

I am trying to complete the Micro-Certification of Welcome to ServiceNow(Zurich).

This is regarding task 4 of the certification. As stated in step 2 of the 'Populate and arrange the VTB', we need to move the incidents to the VTB using 'Action on selected rows'. However, I am unable to see the 'Add to Visual Task Board' option in 'Actions on selected rows'. Please refer the screenshot, and provide solution, if possible.

Thanks and Regards,

Asawari

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