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‎03-06-2025 07:00 AM
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‎03-06-2025 12:23 PM
Hi @PritiM ,
the short answer is no - if first your instance has been reclaimed to the pool, then there is nothing to do. Always remember to back up your work, as this can happen at any time.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎03-06-2025 01:05 PM
Hello @PritiM
Unfortunately, there is no support available for PDI instances. I recommend waiting for a few days to see if the instance becomes active again. If you cannot wait, you can release the instance and request a new one. Please note that releasing the instance will result in the loss of all data.
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
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‎03-06-2025 12:23 PM
Hi @PritiM ,
the short answer is no - if first your instance has been reclaimed to the pool, then there is nothing to do. Always remember to back up your work, as this can happen at any time.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
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‎03-06-2025 01:05 PM
Hello @PritiM
Unfortunately, there is no support available for PDI instances. I recommend waiting for a few days to see if the instance becomes active again. If you cannot wait, you can release the instance and request a new one. Please note that releasing the instance will result in the loss of all data.
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar