Improve the Paltform performance

BoyaGaneshkumar
Tera Contributor

‎01-07-2025 06:23 AM

<p> Can any one provide any methods / processes  or ideas which can improve the platform performance.

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SumanthDosapati
Mega Sage
Mega Sage

‎01-07-2025 06:28 AM

@BoyaGaneshkumar 

Below link might help you.

Performance Best Practice for Efficient Queries - Top 10 Practices

 

Regards,

Sumanth

Mahathi
Mega Sage
Mega Sage

‎01-07-2025 06:42 AM

Hi @BoyaGaneshkumar ,

Platform performance depends on varied factors: Daily, Weekly, Monthly and Quarterly checks on logs, Integration performances, Scheduled jobs, Server side scripts need to be done. Efficient querying practices is also another area to check for improvement. 
Attaching KB Articles  from ServiceNow for better guidance on each area :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0952746
https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=bbdde490dbbac384d7e37aa31f96198d

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful

Regards,
Mahathi