Instance dev273931 not waking up from hibernation

TonyPrawirH · ‎01-14-2025

Hi!

My PDI dev273931 is not waking up from hibernation and is offline. Is there a way to restore the instance back online, or request a new one with data from the old instance?

Thank you

AndersBGS · ‎01-14-2025

Hi @TonyPrawirH ,

no, that is not a possibility. If you release your instance and request a fresh installation, all work that hasn’t been backed up will be lost,

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Kristen Dettman · ‎01-14-2025

Just hopping in to agree you're not alone. Mine has been up and down several times over the last week.

Kristen

Robbie · ‎01-16-2025

Hi @TonyPrawirH,

Just in case you haven't seen or tried, the instances are back up. They've been back up for the last 24 hours or so....

Just a courtesy circle back for you.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.

  Thanks, Robbie

ImtiyazSabM · ‎05-16-2025

same here past two days my Instance is offline and still waiting.