Instance Offline

[Barthelemy Ntor]

Hi, 

It been a while now that I have noticed my instance status goes into Offline mode. I have try different refresh methods, but it seems to not resolve the issue.
I have this message ''Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.''

Is there anyone facing the same issue or  please suggest an around way of fixing this ? Please assist!!

Thanks 

[Bhimashankar H]

Hi @Barthelemy Ntor ,

Please refer this post

PDI Instance is Offline shows unscheduled Maintena... - ServiceNow Community

Today some PDI's went for unscheduled maintenance, ServiceNow now may be working to solve this issue, but there is no such any official support. You can report that and it will notify you once your instance is back online.

You either wait or release the current instance and get a new one, but your any saved work will lost there is no way that you can get once you release the instance.

Hope that helps.

Thanks,
Bhimashankar H

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[GlideFather]

Hi @Barthelemy Ntor,

wait and try it tomorrow again 😉 if you click on the "Get notified" then you will receive email when it's done

[GlideFather]

Hi @Barthelemy Ntor,

what about now, is your instance back to life? :))

[Barthelemy Ntor]

Hi @GlideFather, 
No, still under maintenance.
I cannot do anything except releasing my PDI and it's quite challenging cause I've built multiple application and customised one of the module.

I don't wanna lose all that.

[Nikhil Bajaj9]

Hi @Barthelemy Ntor ,

Always take backup of your work from PDI as anytime it can go under maintenance and we may need to release it.