Mandatory field

[KouassiP]

Hello All , 

I have a mandatory field in a task of an item .

The fact is this field can only be filled after a treatment and often by another team .

Is it possible to set this field free during an assignment to a team and set it mandatory when we want to close the task ?

[M Iftikhar]

Hi@KouassiP,

Yes, you can achieve this with a UI Policy (client-side) or a Business Rule (server-side):

• Keep the field non-mandatory in normal states so teams can work on the task.

• Create a UI Policy with condition State = Closed (or your closing state) to set the field to mandatory.

• (Optional) Add a Business Rule to enforce the same when the record is updated through scripts/API.

This way the field is only required at closure, not during assignment.

Thanks & Regards,  
Muhammad Iftikhar  
 
If my response helped, please mark it as the accepted solution so others can benefit as well. 

[Nikhil Bajaj9]

Hi @KouassiP ,

It can be easily achieved using UI Policies. You can set conditions based on state ex:- Field mandatory when State is <something> or group is <something>. Field non mandatory again - based on condition of state.