Known Errors Out of the Box

Sally Niemi-Far
Tera Contributor

2 hours ago

We are getting ready to implement Known Errors, and I'm trying to find out some out of the box features.  When you publish a known error, is it defaulted to be visible to only IT Support, or to everyone?  

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Tanushree Maiti
Kilo Patron

59m ago - last edited 57m ago

Hi @Sally Niemi-Far 

 

Is it just to explore in your PDI.

 

check this 

1. Welcome to Known Error Portal   // check the known error as per your instance version

2. KB2763100 Zurich Patch 6: Known Errors 

3. KB2597107 Zurich Patch 3: Known Errors 

4. KB2501801 Zurich Patch 1: Known Errors 

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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