Unable to login to ServiceNow community from laptop

dmarpaka
Tera Contributor

Hello @Servicenow 

I am unable to login to community via laptop. It displays a message as Authentication Unsuccessful. Recently I migrated all the achievements and profile information from company ID to personal Gmail account.

 

Since then I am unable to login via a laptop. On mobile I am able to login.

 

I sent couple of emails to servicenow community support to advise on this, but didnt receive a response till date.

I request someone to look into this at the earliest.

 

Thanks

Deepthi

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