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Mapping Record producer field to HR case form field

Community Alums
Not applicable

Hi Team,

On a record producer I have tried to map a Lookup select box with category field on a Hr Service Case form using record producer script.

I have used below script but instead of mapping with the choice already defined, it is creating the new choice in category field. Please help me on this? 

 

Record producer (filed):- tool_provision  (value comes in "u_variable option" table)

HR case form (field) :- u_hr_service_category  (it is a Custom Filed and Value Comes in sys_choice table)

 

Script :-

 

var cat=producer.tool_provision.toString();
current.u_hr_service_category =cat;
 

 

note-Without Field map we need complete this functionality (using record producer script)

 

 
7 REPLIES 7

Sandeep Rajput
Tera Patron
Tera Patron

@Community Alums Can you share the type specification screenshot of your look up select box. 

 

Also please confirm if u_hr_service_category is a reference field or a choice field, and if tool_provision returns a sys_id or a choice value.

 

Hope this helps.

Community Alums
Not applicable

Hi @Sandeep Rajput 

 

u_hr_service_category is a choice field and  tool_provision returns a choice value

 

cat.png

 

tp.png

@Community Alums HR Service Category is a dependent field. Could this be the reason why a new choice is getting created?

Community Alums
Not applicable

@Sandeep Rajput 

How to overcome this Issue ?

is there any script for mapping the correct Value ?