Mapping Record producer field to HR case form field
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09-04-2024 08:29 AM
Hi Team,
On a record producer I have tried to map a Lookup select box with category field on a Hr Service Case form using record producer script.
I have used below script but instead of mapping with the choice already defined, it is creating the new choice in category field. Please help me on this?
Record producer (filed):- tool_provision (value comes in "u_variable option" table)
HR case form (field) :- u_hr_service_category (it is a Custom Filed and Value Comes in sys_choice table)
Script :-
note-Without Field map we need complete this functionality (using record producer script)
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09-04-2024 09:26 PM
Hi @Community Alums ,
Please refer to the threads:
https://concurrency.com/blog/servicenow-dependent-variables-on-record-producer-in-service-catalog/
and this video : https://www.youtube.com/watch?v=4ur_fdsxsLs
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09-04-2024 09:30 PM
Hi @Community Alums
without filed map means by using Record producer script we need to complete this functionality
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09-04-2024 09:34 PM
Hi @Community Alums ,
Have you looked at the links i shared? worth checking