Merge duplicate Community profiles

KeithL666
ServiceNow Employee

Hi everyone, 

 

Somehow I have ended up with multiple Community Profiles. Does anyone know who to contact to get them merged into 1 profile? 

1 ACCEPTED SOLUTION

KeithL666
ServiceNow Employee

For those following this thread, the official answer from NowLearning was that community profiles cannot be merged. 

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron

@KeithL666 You can either raise a case with Now Learning support team to merge your profiles or you can link your profiles by following the steps mentioned here https://www.servicenow.com/community/developer-articles/steps-to-add-update-unlink-email-address-on-...

 

Hope this helps. 

Not applicable

HI @KeithL666 ,

You will need to raise a Support case from your now learning account from Help center.

 

KeithL666
ServiceNow Employee

For those following this thread, the official answer from NowLearning was that community profiles cannot be merged.