Merge duplicate Community profiles

KeithL666
ServiceNow Employee
ServiceNow Employee

Hi everyone, 

 

Somehow I have ended up with multiple Community Profiles. Does anyone know who to contact to get them merged into 1 profile? 

1 ACCEPTED SOLUTION

KeithL666
ServiceNow Employee
ServiceNow Employee

For those following this thread, the official answer from NowLearning was that community profiles cannot be merged. 

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@KeithL666 You can either raise a case with Now Learning support team to merge your profiles or you can link your profiles by following the steps mentioned here https://www.servicenow.com/community/developer-articles/steps-to-add-update-unlink-email-address-on-...

 

Hope this helps. 

Community Alums
Not applicable

HI @KeithL666 ,

You will need to raise a Support case from your now learning account from Help center.

 

KeithL666
ServiceNow Employee
ServiceNow Employee

For those following this thread, the official answer from NowLearning was that community profiles cannot be merged.