MFA Passkey Disabled

[SotaT]

Is there any way to disable only passkeys in MFA?

[Bhuvan]

@SotaT 

You can follow this FAQ to enable or disable specific MFA verification method

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[SotaT]

@Bhuvan  

I checked the contents, but it doesn't seem to include a method for disabling only the passkey.

[Bhuvan]

@SotaT 

FAQ link I shared has reference to Product documentation that explains the properties that can be controlled to enable or disable MFA Authentication types.

https://www.servicenow.com/docs/bundle/zurich-platform-security/page/integrate/authentication/refere...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Rafael Batistot]

Hi @SotaT 

Go to Multi-Factor Authentication → Properties. desable the system property glide.webauthn.enabled to turn on FIDO2-based MFA options (hardware key, biometrics, passkeys).