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MFA Passkey Disabled

SotaT
Tera Contributor

‎10-02-2025 04:24 AM

Is there any way to disable only passkeys in MFA?

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6 REPLIES 6

SotaT
Tera Contributor
In response to Rafael Batistot

‎10-02-2025 05:24 PM

@Bhuvan  @Rafael Batistot 

I understand that setting the property to false disables passkeys. However, I believe this also disables other FIDO2 authentication methods (hardware keys, biometrics). Is it really difficult to disable only passkeys?

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Ambuj Tripathi
ServiceNow Employee
ServiceNow Employee

‎10-03-2025 04:45 AM

Hi @SotaT 

 

Please navigate to Multi-factor -> Web Authentication -> Authenticator Configuration and change the Allowed Authenticator Type to Platform Authenticator.

 

One additional point to note is, it will disable all the types of roaming authenticators including Yubikeys as well. There is no separate specific option to disable only Passkeys.

 

AmbujTripathi_1-1759491728063.png

 

Hope this answers your query!

 

Cheers!

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