MyNow occasionally loading u16 when opening Support > GetSupport

MichaelP1
Tera Contributor

Occasionally when I open the MyNow portal and navigate to the Support > Get Support page, I am prompted with a u16 page, rather than the expected portal page.

 

Does anyone else have this issue or have any ideas how to resolve it?

Reloading the page doesn't always resolve it.

 

MichaelP1_0-1757894655111.png

 

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