Need a new PDI for CSA practice

[ktangirala]

Hi, 

I raised a request for a new PDI and I chose the developer role for some reason and I could not practice for CSA and for some reason, I cancelled the PDI so that I can create a new instance. And now I am stuck at the "Waitlist" screen because my instance is not getting assigned at all. Can I get a factory reset on the PDI so that I can request afresh? 

[glideFather · Accepted solution]

ahoy @ktangirala,

there's nothing you can do about it but wait. Because leaving the queue and requesting a PDI with lower build version (Australia, instead of Brazil) doesn't guarantee you won't be waiting either...

If you want to have an instance immediately, assign to trainings at the SN University with a study lab (don't forget to extend the period until it's provided to you) and use this until your PDI is given to you

[ktangirala]

Thanks a lot, @glideFather. I also happened to get a new instance assigned as I was pulled out of Waitlist mode overnight. I am good now. 

[glideFather]

great to hear, @ktangirala. best of luck to the CSA exam!!