Need to show only the latest start time based record in task_sla table report
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a month ago
Hi Team,
I have created a few bar charts from view\run report module for HR case SLA's. The problem is for HR cases where multiple SLA's are attached, they are showing up as multiple records. I want to show only the latest start time based SLA record per HR case, so that each case shows up only once. Can you please help me with how I can achieve this.
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a month ago
Please share the conditions of your report. If it's a simple report, you can't report on that, because when you ask 'I want to see xyz', it shows you 'xyz'. You can't say 'I want to see xyz, but not z'.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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