New rebuilt Doc site not working - loading application

SlawomirJakowie
Tera Contributor

When I am signed in with my SN account, the new rebuilt Doc site is not working - it keeps 'loading application'. 

It all works fine when accessing ServiceNow • Docs | ServiceNow as not logged user or in incognito. 

 

If Docs now is an app, should it be then listed under my SSO apps available? So my account to be somehow managed by my company admin to add Docs as an app?

2 REPLIES 2

Tanushree Maiti
Mega Sage

Hi SlawomirJakowie ,

Same problem I am facing also. it seems until and unless you are specifying exact valid URL, it will not work. 

If  you hit :Calendar reports • Washington DC Platform Analytics • Docs | ServiceNow  - it will be loaded  with Reading pane.

 

Its kind of - you are not allowed to click parent folder and navigate what it contains 😀

 

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

It's not loading doc app at all for me - even with specified exact valid URL. 

I guess it's more about Docs being an app now and app is not added to the account scope.