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Not able to change the password by logging into the test user account

AshishSamuD
Tera Contributor

I have created a Test User and assigned a password to that account as I was logged into the admin account. Test User was able to change the password for the 1st time. But from the 2nd attempt onward, it is showing the error as shown in attached image. Please guide me to resolve this error. 

image (9).jpg

5 REPLIES 5

GlideFather
Tera Patron

Hi @AshishSamuD

check this:

GlideFather_0-1756119558426.png

 

 

I believe this is a temporary blockage, it will auto-resolve tomorrow or you can manually update it. Check whether the attempting user is in this table with Blocked true and if yes, simply change it to false and retry

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