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Offline PDI

ArumilliGrL
Tera Contributor

‎04-25-2025 07:03 AM

My PDI is offline since two days can someone help me on this????????

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3 REPLIES 3

BrianProvencher
Giga Guru

‎04-25-2025 07:40 AM

Have you opened a ticket with support?

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ArumilliGrL
Tera Contributor
In response to BrianProvencher

‎04-25-2025 08:39 PM

No How can I do that?

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AndersBGS
Tera Patron
Tera Patron

‎04-26-2025 09:15 AM

Hi @ArumilliGrL ,

 

The short answer is no - as you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

  1. Wait, ot should come online after some time
  2. If you get tired of waiting, release your instance and request a fresh installation.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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