Offline PDI
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‎04-25-2025 07:03 AM
My PDI is offline since two days can someone help me on this????????
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‎04-25-2025 07:40 AM
Have you opened a ticket with support?
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‎04-25-2025 08:39 PM
No How can I do that?
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‎04-26-2025 09:15 AM
Hi @ArumilliGrL ,
The short answer is no - as you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- Wait, ot should come online after some time
- If you get tired of waiting, release your instance and request a fresh installation.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/