PDI Created - but not showing in menu (DEV280352)

[AsbjørnL]

I got a PDI 2 days ago, but of course I forgot to note the admin password. I thought "Oh well, I'll use the pw reset feature", but the phone number isn't correct.

I cannot see any option to manage the instance in my user profile or on the Now Dashboard, so right now, it's stuck in a limbo, where I have build tables, but I cannot continue working on them because I cannot log in.

Any hints on how to fix this?

[Aditya_hublikar]

Hello @AsbjørnL ,

You can reset from here :

 First reset from here 

try to login this kind  url https://devxxxxxx.service-now.com/login.do

If this helps you then mark it as helpful and accept as solution.

Regards,
Aditya

[Tanushree Maiti]

Hi @AsbjørnL 

• Go to the ServiceNow Developer Site(https://developer.servicenow.com/dev.do#!/manage-instance)  and log in.
• Click on your profile icon in the top-right corner.
• click on   Manage My Instance Button.
• Click on eye icon besides current password to check  the password
• If that password does not work ,then only  from Action (Gear icon)-> Reset the instance password