Plugin questions (Release Notes)

RodHill11 · ‎07-28-2025

Hi,

I recently updated our Dev instance with the latest round of plugin updates. One of our internal clients had questions about one of the updates. Does ServiceNow have a team that specializes in questions related to Plugin updates? Should I just post the question related to the update here?

Hemanth M1 · ‎07-29-2025

Hi @RodHill11 ,

If my response answered your query, please close the loop by accepting the solution.

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

Nikhil Bajaj9 · ‎07-29-2025

Hi @RodHill11 ,

ServieNow donot provid emuch details about the Plugins ex:- That is there code and what is their Design etc. Positing question here will not solve any purpose, if you have a specific question about any feature- Either you can check release notes or you can better raise a HI Case with ServiceNow. May be they will be able to provide you insight.

Hope i was able to clarify your query. If yes, Please mark my answer as Solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

Hemanth M1 · ‎07-28-2025

Hi @RodHill11 ,

Can you let us know what the question is? We recommend opening a HI case if it is a specific question about plugin updates.

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

RodHill11 · ‎07-28-2025

Sure, the question was related to the GRC: Policy and Compliance Management. One of our internal users asked the following question:

For the query-range ACLs they’re implementing, do we know if that will automatically be applied to certain fields (as opposed to just available for us to apply going forward), and if so, which ones?

RodHill11 · ‎07-28-2025

Hi @Hemanth M1. Please see below. The plugin in question is GRC: Policy and Compliance Management . The question is:

For the query-range ACLs they’re implementing, do we know if that will automatically be applied to certain fields (as opposed to just available for us to apply going forward), and if so, which ones?

RodHill11 · ‎07-28-2025

Hi @Hemanth M1. Please see the question below. It's in reference to the plugin GRC: Policy and Compliance Management. The question is:

For the query-range ACLs they’re implementing, do we know if that will automatically be applied to certain fields (as opposed to just available for us to apply going forward), and if so, which ones?