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"Search global" is not working in while searching with keyword

VaishnaviP72982
Tera Contributor

Global Search functionality not working properly when searching on navigator view. When searching for cases related containing keywords alike : derusvlzsplh or any nodes in Global search on Home page no incidents are returned.

The incidents which got created recently or 3 days back containing such words also not returned during global search.

Someone help me to understand the functionality and configuration of this global search and finding the cause of this issue.Thanks

2 REPLIES 2

Mark Manders
Giga Patron

Have you checked your search sources?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Yes , I have searched and there are no conditions specified for incident table.