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‎11-19-2024 08:55 AM
Hello all.
Wanted to ask if anyone has experienced an issue when creating a record. Right now, my record producer is working fine, and I have it redirecting to the generated record after being submitted. However, as you can see below, the record shows none of the fields.
I would like for this view to display the record just created with the fields.
I've ensured I have all proper ACLs to be able to fill this out. I've created a view called sp. Neither of these worked.
Any ideas?
Thanks!
Solved! Go to Solution.
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‎11-19-2024 09:42 AM
Hello @xx_Juergen_xx
Is the fields showing up for admin or blank for everyone
Can you try checking the configuration in Standard ticket Configuration module.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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‎11-19-2024 09:42 AM
Hello @xx_Juergen_xx
Is the fields showing up for admin or blank for everyone
Can you try checking the configuration in Standard ticket Configuration module.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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‎11-19-2024 10:02 AM
It was the standard Ticket configuration Module!