Record Producer Redirecting to blank view

xx_Juergen_xx
Tera Contributor

Hello all.

Wanted to ask if anyone has experienced an issue when creating a record. Right now, my record producer is working fine, and I have it redirecting to the generated record after being submitted. However, as you can see below, the record shows none of the fields.

I would like for this view to display the record just created with the fields. 
I've ensured I have all proper ACLs to be able to fill this out. I've created a view called sp. Neither of these worked.

Any ideas?

Thanks!

xx_Juergen_xx_0-1732035283746.png

 

1 ACCEPTED SOLUTION

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @xx_Juergen_xx 

Is the fields showing up for admin or blank for everyone 

Can you try checking the configuration in Standard ticket Configuration module.

Please mark the answer as helpful and correct if helped.

 

Kind Regards,

Ravi Chandra 

View solution in original post

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @xx_Juergen_xx 

Is the fields showing up for admin or blank for everyone 

Can you try checking the configuration in Standard ticket Configuration module.

Please mark the answer as helpful and correct if helped.

 

Kind Regards,

Ravi Chandra 

It was the standard Ticket configuration Module!