Regarding flow designer

[venkyk1309]

Hello everyone,

I need a description in my ritm which should same like as catalog item description. When i used dot walk for it in my flow designer i am getting the description with html tags in ritm description.

Could you please share how can i proceed with that , if script need for can you please provide the script for it.

Thanks in advance.

[Ankur Bawiskar · Accepted solution]

@venkyk1309 

Catalog item description field is HTML type, RITM description field is String type

so you will have to strip the HTML tags and then add

Do this

1) create a flow variable of type String

2) then use Set Flow Variable logic and strip the HTML tags using script and set in that flow variable

var itemDescription = fd_data.trigger.request_item.description.toString();
itemDescription = itemDescription.replace(/<[^>]*>/g, '');
return itemDescription;

3) then use "Update Record" flow action and use this flow variable to set the RITM->Description

If my response helped please mark it correct and close the thread so that it benefits future readers.

[anshul_goyal]

@venkyk1309,

Use below script to avoid HTML tags:

var ritm = new GlideRecord('sc_req_item');
if (ritm.get(fd_data.trigger.request_item.sys_id)) {
        var catItem = ritm.cat_item.getRefRecord(); // dot-walk to catalog item

        if (catItem && catItem.description) {
            var strippedDescription = catItem.description.replace(/<[^>]*>?/gm, ''); // Remove HTML tags
            return strippedDescription;
        }
}

Please mark my response as Accepted and Helpful for future references.

Thanks

[Ankur Bawiskar · Accepted solution]

@venkyk1309 

Catalog item description field is HTML type, RITM description field is String type

so you will have to strip the HTML tags and then add

Do this

1) create a flow variable of type String

2) then use Set Flow Variable logic and strip the HTML tags using script and set in that flow variable

var itemDescription = fd_data.trigger.request_item.description.toString();
itemDescription = itemDescription.replace(/<[^>]*>/g, '');
return itemDescription;

3) then use "Update Record" flow action and use this flow variable to set the RITM->Description

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@venkyk1309 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[venkyk1309]

@Ankur Bawiskar 
Thankyou for your response
In my case i need a catalog item description you have give description of request_item.description 
I got my solution Ankur thank you for your response that also helped me in other way 
Have a good day...!

Regards,
Venkatesh