Regarding MFA Display Control
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10-14-2025 12:05 AM
Question: Can ServiceNow be configured to allow different authentication methods per user? For example:
A: Only ID/password authentication
B: MFA using email only
C: MFA using either email or Authenticator
😧 MFA using either facial recognition or email
1 REPLY 1
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10-14-2025 01:33 AM
I understand that email and SMS can be controlled by creating policies. However, policies cannot be created for FIDO and TOTP. Does this mean they cannot be controlled by default?
