Remove create button from Template section in Create Knowledge Article
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3 weeks ago
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2 hours ago
Your screenshot shows the Templates side panel on the article form, with the Create button under “No Templates Available”.
That button is part of the workspace UI. The simplest control is to limit who can create templates, using roles or create ACLs on the template table. This is the more likely fix, but I haven’t confirmed which table the panel uses.
If you only want to hide the button, customise the workspace page in UI Builder and add a visibility condition on the button.