Resolved time on incident is populating with future times it should not be. Resolved time should be current date and time now. Out-of-box Business Rule "mark_resolved" is setting the resolved time of the incident. This Issue is happening intermittently. Is any one else Facing this issue??
Can someone help me to solve this issue or on how can i trace it.
You need to check on other flows/rules that are setting this date. When does it happen? To which users? Are there differences in time zone settings on the users?
Please mark any helpful or correct solutions as such. That helps others find their solutions. Mark
