Service Operations Workspace knowledgebase for fulfillers

DP1970
Giga Expert

I am an application support and have got a task to create a KB on how to setup Service Operations Workspace for fullfillers.
Points to cover:
What do you see.
How to setup - My List
What options are available.
Advantages to use SOW.

3 REPLIES 3

Kristian Maiora
Tera Contributor

Hi @DP1970 . I'm a little confused. Are you asking for a KB regarding the benefits of SOW?

How to setup list and benefits to use SOW.

Hi Kristian,

We are in Xanado version of Service Now at the moment and going to upgrade soon to Zurich. I want to make a KB on how to use Service Operations Workspace and how to create different list under My List so fulfillers can make their life easy and work efficiently.

I wanted to check if you have any KB's that can assist me to work on this.

 

Appreciate your help.

Regards,

Devangini

 

Regards,

Devangini