User Activity
How to add standard changes to the change request search mechanism to ensure they appear in our weekly meeting agenda when we run CAB changes.
02-24-2026
In ServiceNow Zurich version, ServiceNow ticket, we can add people to the watchlist so they get notified by email for any update on the service ticket. The issue we are having is people on watchlist can't reply to tickets - what is out of the box Se...
Hi Team, I am stuck to understand how change request is created.Noticed that in workspace operations the change request goes through duplicate approvals for the CAB approval group but in the old view we can only see one approval. When i searched for ...
I am an application support and have got a task to create a KB on how to setup Service Operations Workspace for fullfillers.Points to cover:What do you see.How to setup - My ListWhat options are available.Advantages to use SOW.
Hi Team, I am new to ServiceNow and have got a task in hand. Business has gone through a major change and there are a lot of updates to Business Units and Department. What we should do with business units/departments which is no longer needed. I can'...