@Chamundi_AB:
Sure, navigate to the system property glide.sys.time_format:
https://your-instance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=2851c40e0a607c35003b014cd3e4343b
(👉 update the instance name accordingly)
And select the format
HH:mm:ss for 24 hours > 16:17:25
hh:mm:ss for 12 hours > 4:17:25 PM
HH = 24 hours,
hh = 12 hours am/pm
as seen here: https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/time/referen...
REMEMBER that updating this property you will change it for all the users who use the system value but any user has the chance to decide their preferences.
